Bj77e Terms & Conditions – Member Rights & Responsibilities

1

General Terms & Applicability

These Terms and Conditions apply to all users of the bj77e website and mobile application. By creating an account or using the platform, you are considered to have agreed to these terms. Please read the entire document carefully before taking any action.

Bj77e is an online betting and casino platform operating under an international gaming licence. These terms may be updated at any time. Any changes will be communicated via your registered email or app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any part of these Terms & Conditions is unclear, feel free to reach out to the bj77e support team. We're always happy to explain things in detail.

2

Account Registration & Verification

You must provide accurate and complete information when creating an account at bj77e. If false information is discovered after registration, the account will be closed and any remaining balance may be forfeited.

Each person may hold only one account. Multiple accounts registered under the same name, the same phone number, or from the same device will be flagged as duplicates.

The following information must be provided accurately during registration:

• Full Name (as per National ID)
• Date of birth (must be 18 or older)
• Active mobile number
• Email Address
• Current Address

For KYC (Know Your Customer) verification, you'll need to submit a photo of your National ID or passport along with a selfie. bj77e may request KYC completion before processing large withdrawal requests. Withdrawals above a certain threshold may be held until verification is complete.

3

Deposits & Payment Methods

Bj77e currently supports deposits via bKash, Nagad, and Rocket, with more payment methods to be added in the future. Deposits are generally credited to your account instantly.

Deposited funds may only be used for betting and gaming on bj77e. If a deposit fails or is delayed, contact support immediately — include your transaction ID.

4

Withdrawal & Payout Rules

Withdrawals at bj77e are typically processed within 15 minutes to 24 hours. VIP members enjoy faster processing times. Please note that deposited funds must be wagered at least once before a withdrawal can be made.

Important conditions for withdrawals:

• Withdrawals will be sent to the same payment method used for the original deposit.
• KYC verification must be completed before your first large withdrawal.
• Additional information may be requested for any suspicious transactions.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Multiple withdrawal requests made on the same day may be combined into a single transaction.

5

Bonuses & Promotional Offers

Bj77e regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each offer has its own terms, which are detailed on the offer page.

General Bonus Terms & Conditions:

• Each member may claim each promotional offer once only.
• A specified wager must be met before any bonus can be withdrawn.
• The wagering requirement period is typically between 7 and 30 days.
• Certain games or markets may not count toward wagering requirements when betting with bonus funds.
• Bj77e reserves the right to modify or withdraw any bonus offer at any time.
• If bonus abuse is detected — such as placing parallel bets — the bonus will be voided.

Cashback bonuses are automatically credited every Monday based on the previous week's net losses. The wagering requirement on cashback is just ×1.

6

Betting Rules & Market Policy

There are important rules to follow when betting on bj77e. Once a bet is confirmed, it generally cannot be changed or cancelled, except in certain specific circumstances.

Sports Betting Rules:

• The odds displayed at the time a bet is confirmed are final. If odds change afterwards, the bet will still be settled at the original odds.
• If a match is abandoned or cancelled, the bet is voided and the original stake is refunded.
• If a match result is revised (for example, via the DLS method in cricket), the revised result will be used to settle bets.
• If a bet is accepted at an incorrect odds due to a technical error, bj77e reserves the right to void that bet.
• Any bets already confirmed before a live betting disconnection will remain valid.

All casino game outcomes are determined by audited RNG. Detailed rules for each game are available in the respective game info section. It's best to familiarise yourself with the rules before you start playing.

7

Account Suspension & Closure

Bj77e reserves the right to temporarily or permanently suspend any account for the following reasons, without prior notice to the member:

• Operating Multiple Accounts
• Registering with false or fraudulent information
• Bonus abuse or any attempt to manipulate the system
• Attempting to unfairly influence the outcome of any game
• Using an account while being underage
• Involvement in money laundering or illegal activities
• Violation of Applicable Law

Any balance in a suspended account will be preserved unless misconduct or fraud is proven. Once the investigation concludes and the account is cleared, it will be reactivated.

Members may also close their account at any time by contacting support. In such cases, the remaining balance will be made available for withdrawal.

8

Responsible Betting

Bj77e believes betting should be a form of entertainment. However, for some people it can become a problem. That's why bj77e offers a range of tools to help members stay in control of their betting.

Available Responsible Gaming Tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Set a maximum bet limit for a given time period.
• Cooling-Off Period: Take a break from your account for 1 to 30 days.
• Self-Exclusion: Close your account completely for a period of 3 months to 5 years.
• Reality Check: Receive notifications about your playing time and spending at regular intervals.

9

Privacy & Data Protection

Bj77e treats the personal information of its members with the utmost care. Your name, address, phone number, and financial details are never sold or shared with any third party.

Purpose of Data Collection & Use:

• Account Management & Verification
• Payment Processing & Fraud Prevention
• Customer Service Improvement
• Legal reporting to regulatory authorities (where applicable)
• Personalised Offers & Promotions (you may opt out)

For more information, visit our Privacy Policy Read the page.

10

Dispute Resolution & Legal Matters

If you have a dispute regarding a betting result or transaction, contact bj77e support first. The support team will provide an initial decision within 48 hours.

Steps for Dispute Resolution:

1. Contact support via live chat or email, and provide all relevant details (screenshots, date, amount).
2. Please wait while the support team completes their investigation.
3. If you are not satisfied with the support team's decision, you may request escalation to a senior manager.
4. You have the right to appeal the final decision to an international gaming regulatory authority.

These Terms & Conditions are governed by an international gaming licensing authority and operate in accordance with its applicable laws and regulations. Any disputes will be resolved through the lajou international arbitration process.

For any questions about these terms, please get in touch with us: support@bj77e.app